If your staff spend time out of the office during the day visiting customers, suppliers or contacts, chances are they'll want the same communication tools they usually have in the office to minimise down time and increase your ability to immediately respond to customers. This guide will help you to work out exactly what you'll need.
Featurephones or smartphones are becoming increasingly essential for workers outside the office, allowing them to respond immediately to emails, make calls, and browse the internet. If you want your staff to spend more time online, netbooks or laptops with a USB modem or mobile broadband stick will enable them to send emails, browse the internet and edit documents.
Deciding what to get your staff depends on what you want them to do. The key differences are screen size and computing power versus portability - the longer they spend working on data, the more likely it is they will need a notebook and broadband card. If it's mostly reading and sending quick email a smartphone will do.
Work out how much time your staff spend outside the office - could they benefit from tools to help them increase their productivity? If they spend a lot of time between meetings or travelling, a smartphone or laptop to help them stay in contact will probably be an advantage. Calculating a cost/revenue per hour generated by staff members will provide a quick ROI for your investment.
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