SMS for businesses
Whether you need to remind customers of their appointments or
you want a new marketing strategy, SMS is one of the most powerful
ways to communicate with employees and customers alike. This guide
will help you to understand how text messaging can help your
business.
- How can I use SMS?
- SMS - the benefits
- Shortcodes
How can I use SMS?
In an increasingly mobilised world, text messaging is becoming
essential for businesses. Not only can it allow you send
advertising which is almost guaranteed to reach customers and
remind them about appointments, but it can also give your customers
an easy way to contact you if they need to.
- Send advertising
- Send appointment reminders
- Allow customers to contact you quickly and easily
SMS - the benefits
Research has shown over 96% of text messages are opened and
read, which means advertising is almost guaranteed to reach your
target audience. Text messaging also means you can time your
communications, allowing you reach your customers at a particular
time - the end of a football match, for example - and makes
communication more personal.
- Messages are almost guaranteed to reach your audience
- Time your communications
- Make your communications more personalised
Shortcodes
Shortcodes are short, memorable four- or five-digit codes in
place instead of an 07 phone number to allow your customers to
communicate with you. The codes work across all mobile networks,
and mean you can choose a set of numbers which spell out a relevant
word on the keypad.
- Make your text number more memorable
- Work across all mobile networks
- Choose a set of numbers which spell out a relevant word
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