- Sean McPheat
- MTD Sales Training
- Company profile:
- Leading international sales training company with 20 trainers and six admin staff, that has trained over 700 companies and over 10,000 staff.
- Managing director and founder
How I made my employees more efficient
With so much on, your to-do list can become your to-do list for
the to-do list! Some staff are very organised and are
naturally this way and others are not. I wanted to make sure that
all throughout the organisation that my staff could have tools and
techniques to make them more organised and to be able to deal with
the ever increasing workloads that they've got on their plates.
Too much to do and not enough time to plan!
We went back to the basics and stripped out all of the tasks
that we were doing to see if they were adding value and that the
right person was doing them. Everything we did needed to
contribute to our company goals and we needed to be ruthless with
this too! We ran a series of workshops and meetings to do this so
everyone had a clear understanding of what needed to be done and
why for each business area.
We also reviewed the skills of our staff against what needed to be
done. At the end of the process everyone knew what they needed to
start doing, stop doing, do more of and do less of.
In order to support my staff in their day-to-day work we then
started to implement company-wide mind maps (through electronic
software) for company, team and individual tasks so we could
thoroughly brainstorm what we were doing. Mind maps became a way of
life and enabled our staff to think through key issues and to plan
more effectively. We also had training on how to schedule work more
It pays to take a step back and to look at what you are doing as
a company and individually. You can be so wrapped up in fire
fighting and "doing stuff" especially when you are growing rapidly
like we are that you are constantly running at a million miles an
hour without anytime to catch your breathe!
Make sure that you periodically take the time to review what you
are currently doing, why you are currently doing it and whether it
is contributing to your company goals. You can get too close to the
actual work itself that you often forget what you are doing it for
in the first place!
Make full use of software to work smarter. Applications like
electronic mind maps and using your scheduler more effectively can
really make a difference in your productivity and clarity of
Don't see them as an expense, see them as a way to save time and
to make you more money.
Smarta Business Builder
To help you on your business journey, we've created Smarta Business Builder, the complete online
tools package for growing your business. Website
Documents and Email - all in one place
- from just £20 per month with no contract! Try it out today.