Claiming on business insurance
Being the victim of crime or a natural disaster can be
devastating enough without the added stress and complication of
attempting to wrangle with insurance companies later on. This guide
will help you understand what details you need to be aware of, and
how to make a claim from your insurance company.
- When you discover something's wrong
- What you need to provide
- What the insurance company will do
1) When you discover something's wrong
As soon as you discover something is wrong, you need to notify
your insurance company - or, if you suspect criminal damage, the
police, who will supply you with a crime reference number which
will serve as proof to your insurance company that a crime has been
committed. If you need to make emergency repairs, do so as soon as
possible, but make sure you get a receipt and let the insurance
company know what you have done.
- Notify your insurance company as soon as possible
- Call the police if you suspect criminal damage
- Make emergency repairs and let the insurance company know
2) What you need to provide to the insurance
company
You'll need to get a quote for repairs so the insurance company
knows how much you are claiming, as well as an invoice for any
emergency repairs and proof of ownership for anything which has
been stolen. You'll also need to keep any assets which have
been damaged to present them as evidence if the insurance company
sends a loss adjuster to come and inspect your premises.
- Get a quote for repairs
- Keep invoices for emergency repairs
- Keep damaged assets in case the insurance company wants to see
them
3)What the insurance company will do
Once you have submitted your claim, the insurance company will
settle it with you, either over the phone or, for more complicated
claims, they will send a loss adjuster, an impartial adviser who
will assess the amount of damage and advise you and the insurance
company. Remember that claiming on your insurance is a complicated
process which could take several months to settle.
- The insurance company may settle your claim over the phone
- A loss adjuster can help for more complex claims
- The claim could take several months to settle
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