This guide will help you understand what details you need to be aware of, and how to make a claim from your insurance company.
1) When you discover something's wrong
As soon as you discover something is wrong, you need to notify your insurance company - or, if you suspect criminal damage, the police, who will supply you with a crime reference number which will serve as proof to your insurance company that a crime has been committed. If you need to make emergency repairs, do so as soon as possible, but make sure you get a receipt and let the insurance company know what you have done.
2) What you need to provide to the insurance company
You'll need to get a quote for repairs so the insurance company knows how much you are claiming, as well as an invoice for any emergency repairs and proof of ownership for anything which has been stolen. You'll also need to keep any assets which have been damaged to present them as evidence if the insurance company sends a loss adjuster to come and inspect your premises.
3)What the insurance company will do
Once you have submitted your claim, the insurance company will settle it with you, either over the phone or, for more complicated claims, they will send a loss adjuster, an impartial adviser who will assess the amount of damage and advise you and the insurance company. Remember that claiming on your insurance is a complicated process which could take several months to settle.
To save money on your business insurance, click here.
To help you on your business journey, we've created Smarta Business Builder, the complete online tools package for growing your business. Website Builder, Business Plans, Accounting Software, Legal Documents and Email - all in one place - from just £20 per month with no contract! Try it out today.