icomplete: Part four



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First impressions count, so Myles and Claire have been polishing their image online and offline. They explain why even the way the phone is answered makes a difference to business.

icomplete was designed and set up in 2007 by three successful small business owners who understood from experience, the problems that small businesses face on a day to day basis.  They wanted to create a service that would solve common issues but in an easy-to-use, affordable way using the latest web 2.0 technology.

icomplete is an online business suite that integrates telecoms (voip, mobile), business software (crm, diaries, task and reminders), call answering and PA services – everything all in one place.  It helps small businesses upgrade their business and get more done.

  • icomplete: Part two

    icomplete: Part two

    Clare and Myles unravel the mysteries of customer engagement, explaining their strategy and how they incentivise customer suveys

  • icomplete: Part three

    icomplete: Part three

    Small business awards and media coverage are the hot topics at icomplete - Claire and Myles explain their new markting drives and extoll the virtues of using ebrochures rather than paper ones.

  • icomplete video diary: Part five

    icomplete video diary: Part five

    Congrats! Myles and Claire have been slogging away and have been shortlisted for the Dell Small Business Excellence Award. They explain the PR and benefits it's brought them so far.