If someone makes a claim against you, it's important to seek professional advice as soon as possible so you can be sure you have done all you can to resolve the dispute as quickly as possible. This guide will explain how to decide which route to take.
If you feel you can resolve the claim against you without having to resort to a hearing, get in touch with the Advisory, Conciliation and Arbitration Service (Acas). The service offers a faster, cheaper alternative to an employment tribunal with an independent arbitrator, and will deliver a legally binding agreement.
If the dispute can't be resolved without resorting to a tribunal hearing, you will need to find a solicitor. The Law Society has a 'Lawyers for your Business' scheme which will put you in touch with solicitors near you or who specialise in your industry. If you belong to an employers' or trade association, they may be able to advise you on a solicitor who can help you with the claim.
Maintaining a good relationship with your solicitor is essential if you want to make sure you are getting the right amount of advice. Monitor how useful you feel the advice they have given is, and how much you feel the solicitor has acted in your best interest, and keep an eye on their competitors - how similar are their rates?
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