The founder of the online furniture retailer talks about the importance of always giving customers more than they expect. Made.com has benefited from treating customers well as much of thier business comes from word of mouth.
To watch the full interview, click here.
To help you on your business journey, we've created Smarta Business Builder, the complete online tools package for growing your business. Website Builder, Business Plans, Accounting Software, Legal Documents and Email - all in one place - from just £20 per month with no contract! Try it out today.