How we used social media to boost our client's online profile
Your name: Tania Jackson
Your company: Red idea
Company profile:
Red Idea specialise in delivering effective
marketing and business advice for small businesses. We have a
proven track of delivering results to businesses, providing them
with the tools and know-how to take their business forward. Red
Idea also focuses on techniques to develop brand awareness, and
expand client bases with a clear focus on delivering sales
growth.
Through incorporating new media marketing
techniques to expand networks, Red Idea deliver to specification.
We specialise in working with small service businesses - we
ensure online marketing is provided cost effectively, targeting our
expert knowledge where it will add most value, and where there is
for example, a time critical need for intervention to be made to
maximise progress, Red Idea offer tailored programmes of support
and expertise allowing a company to fully understand the parameters
they need to consider in developing future strategy.
Your position in the company: Managing
Director
Founded: May 2009
Case study title:
"How to deliver the best of social media marketing"
by Red Idea for Jimmy Turrell."
Overview:
One of our first projects was to build a brand
awareness and social media strategy for Jimmy Turrell - a renowned
illustrator with clients as diverse as the Guardian newspaper, and
Nike.
The first eight weeks of this 16-week project were
spent undertaking extensive research into the company, his
competitors and place in the market, and future opportunities for
growth.
For the second half of the project we were tasked
with delivering clear, and measurable, results. It became apparent
that the company did not fully utilise online opportunities to
expand the business. Nor did they have a clear or coherent business
and marketing strategy. So the challenge for Red Idea was clear:
maximise the potential of their online presence and in this context
develop an effective marketing strategy.
The challenge:
The challenge for Red Idea was to deliver
sustainable growth to their business, in an increasingly
competitive marketplace, and under difficult economic conditions.
In the midst of a global recession, and no pre-existing online
presence, intervening to deliver this was a formidable task for Red
Idea to complete.
Often a company will approach us when things aren't
going right, or they are not getting the response they wish. We at
Red Idea understand how to be both 'strategic' and 'responsive',
often a tricky balance to attain.
We have to have a 'top-down' vision bringing
together best practice, current trends and experience from many
different companies ideally in the same sector, and also a
'bottom-up' approach, through listening to the clients, and
understanding what they want and what they need too.
The solution:
Red Idea developed a marketing plan and business
strategy after undertaking a complete competitor analysis of the
illustration sector. We undertook market research which informed
our vision to expand the business network and profile.
We also developed a new website to ensure this more
effectively supported business growth. This was essential as a
website needs to be both unique to the company, but relevant to
current trends. We therefore established well-researched and
thought-through key and distinctive selling points which delivered
real impact. As a result of Red Idea's intervention, the company
saw a tremendous increase in both media exposure, and online
traffic, leading to an increase in business.
Red Idea had to install effective methods to
measure impact and progress. We not only want to deliver a
fantastic result for our clients, but also go the extra mile
because we want to be seen as the professional social media and
marketing consultancy.
Key lesson:
At Red Idea we clearly understand how important it
is to extensively map out a sector, and to understand where the key
sector wide references are made, for example through sector
literature, competition and prime movers, and the latest
trends.
Red Idea's philosophy is that to really make an
impact, any attempt to implement a social media strategy must be
informed by a fundamental and extensive understanding of the
sector. By understanding the ebb and flow of the companies, trends
and people we can more efficiently and effectively respond to the
customers and the business climate.
Top tip:
We at Red Idea believe that it is imperative that
clients fully understand what our process is and what work is being
undertaken at each stage so that they can learn from our expertise
and develop their own resource in this area as trends shift.
Our experience tells us that many companies still
don't understand social media and the power it has to engage.
Unlike traditional marketing, the more a business can help the
client understand the actual medium, the bigger the impact
achievable and the more success this will deliver for all
involved.
Overview
One of our first projects was to build a brand awareness and
social media strategy for Jimmy Turrell - a renowned illustrator
with clients as diverse as the Guardian newspaper, and Nike.
The first eight weeks of this 16-week project were spent
undertaking extensive research into the company, his competitors
and place in the market, and future opportunities for growth.
For the second half of the project we were tasked with
delivering clear, and measurable, results. It became apparent that
the company did not fully utilise online opportunities to expand
the business. Nor did they have a clear or coherent business and
marketing strategy. So the challenge for Red Idea was clear:
maximise the potential of their online presence and in this context
develop an effective marketing strategy.
The challenge
The challenge for Red Idea was to deliver sustainable growth to
their business, in an increasingly competitive marketplace, and
under difficult economic conditions. In the midst of a global
recession, and no pre-existing online presence, intervening to
deliver this was a formidable task for Red Idea to complete.
Often a company will approach us when things aren't going right,
or they are not getting the response they wish. We at Red Idea
understand how to be both 'strategic' and 'responsive', often a
tricky balance to attain.
We have to have a 'top-down' vision bringing together best
practice, current trends and experience from many different
companies ideally in the same sector, and also a 'bottom-up'
approach, through listening to the clients, and understanding what
they want and what they need too.
The solution
Red Idea developed a marketing plan and business strategy after
undertaking a complete competitor analysis of the illustration
sector. We undertook market research which informed our vision to
expand the business network and profile.
We also developed a new website to ensure this more effectively
supported business growth. This was essential as a website needs to
be both unique to the company, but relevant to current trends. We
therefore established well-researched and thought-through key and
distinctive selling points which delivered real impact. As a result
of Red Idea's intervention, the company saw a tremendous increase
in both media exposure, and online traffic, leading to an increase
in business.
Red Idea had to install effective methods to measure impact and
progress. We not only want to deliver a fantastic result for our
clients, but also go the extra mile because we want to be seen as
the professional social media and marketing consultancy.
Key lesson
At Red Idea we clearly understand how important it is to
extensively map out a sector, and to understand where the key
sector wide references are made, for example through sector
literature, competition and prime movers, and the latest
trends.
Red Idea's philosophy is that to really make an impact, any
attempt to implement a social media strategy must be informed by a
fundamental and extensive understanding of the sector. By
understanding the ebb and flow of the companies, trends and people
we can more efficiently and effectively respond to the customers
and the business climate.
Top tip
We at Red Idea believe that it is imperative that clients fully
understand what our process is and what work is being undertaken at
each stage so that they can learn from our expertise and develop
their own resource in this area as trends shift.
Our experience tells us that many companies still don't
understand social media and the power it has to engage. Unlike
traditional marketing, the more a business can help the client
understand the actual medium, the bigger the impact achievable and
the more success this will deliver for all involved.
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