Pukka! Five things to learn from the success of Jamie Oliver's iPhone app
His iPhone app is rumoured to have made a seven-figure profit. So what can others learn from Jamie Oliver's success? Emma Haslett investigates.
When Jamie Oliver's iPhone app, 20 Minute
Meals, launched back in October, few could have predicted it
would be as popular as it is.
Less than 18 months after Apple's App Store had launched, many big
businesses were still exercising caution over whether developing an
app would be worth it - but Jamie moved swiftly to embrace the new
technology, and having racked up thousands of downloads and hit the
top spot of the App Store's download charts within days, it's paid
off.
So what can we learn from Jamie's success? We have five business
lessons we can take from the success of 20 Minute Meals.
1. Understand the technology
Jamie may be a whizz with a frying pan - but he's also pretty
nifty with a computer. "I'm a bit of a geek," he
confessed to Wired magazine earlier this year. "I love
technology and new ways of doing things. So when I saw the iPhone I
was thinking: Recipes!"
Jamie showed he had the know-how to choose a good development
team (he used London-based company Zolmo): crucial if you want your
app to go viral. His understanding of the medium's limits - and
possibilities - also meant he could work closely with them to
produce a first-rate app which is well designed, easy to use, and
went on to get rave reviews from those in the know. Whether you're
thinking about launching your first website or considering an app
for your business, learn about the technology and you and your
developers will, at the very least, be talking the same
language.
2. Move fast
Speed is fast becoming a new form of currency in business. Those
who react fast are the winners, and Jamie's enthusiasm for all
things nerdy meant he pipped all the other celebrity chefs to the
post. Move quickly and be willing to take a risk - and
there's a good chance taking a gamble with a new technology,
technique or business model just might pay off.
3. Know your customer
The average iPhone user is young, professional, creative and
time-poor: exactly the kind of person who grabs a ready meal or
orders a takeaway at the end of a long day instead of bothering
with cooking - and exactly the kind of person Jamie is targetting
with his healthy eating campaign. 20 Minute Meals does what it says
on the tin, giving people basic, healthy recipes which can be
cooked from scratch in the time it takes to wait for a takeaway to
arrive. Young, rich, time-poor people with iPhones may seem like a
relatively small niche - but it's big enough, and hungry enough, to
make Jamie's app one of the most downloaded in the App Store.
4. Capitalise on your personal brand
With three books, several TV series, a line of cookware, two
restaurant chains and a Sainsbury's sponsorship deal behind him,
Jamie is one of the hardest-working chefs in the country. And
with his various campaigns to get Britain - and now America -
eating their five a day, Jamie has impressed himself upon the
nation's consciousness as a big-hearted, caring, sharing type. When
he launched his app, he told anyone who would listen it was just
another way of getting people cooking good food - which also
happens to have had thousands of downloads. And at a fiver a pop,
he isn't exactly making a loss on the app. In fact, rumour has it
it's approaching a seven figure profit.
5. Premium pricing works
Value is more important than price: one of the most popular
maxims during the recession was that businesses which survive will
be either Prada or Primark - the very expensive, or the very cheap.
At £4.99, 20 Minute Meals is more expensive than most iPhone apps -
but it doesn't matter, because with 50 brand new recipes, 75
minutes of videos, clever features like a shopping list and the
ability to toggle between portion sizes, customers can see how much
value it gives them. In the App Store, free may be the trend - but
Jamie wasn't afraid to charge a premium. They key to Jamie's
success? Prove to your customer you're delivering value, and they
will be only too happy to pay.