17 November 2009 by Emma
Smarta found itself chatting with one of the UK's top property
CEOs a couple of days ago, about a rebranding exercise his firm had
undertaken in recent years. During the process of selecting which
branding agency would carry out the work, he had noticed something
funny about the way they were all dressed. Each of the five teams
that pitched to him came with the same set of indenti-kit
marketing-executive looks - like a Village People of the creative
industries.
One exec in any given agency would invariably turn up in a plush
city-friendly suit. A colleague would be Mr or Ms Laidback de Cool:
jeans, slogan T-shirt and white trainers. A third would sport a
hairstyle that could be conveyed only by some manic charade-esque
gesticulating around the general head area.
It's sartorial spread-betting. Making sure that you cover off all
the possible options of how the person you're pitching to might
want you to look.
And it's not a bad idea, in theory. The problem is that if the
other four agencies pitching do precisely the same thing you look a
bit transparent. There is also, surely, some irony in the fact that
brand agencies decide to cater for what any number of people might
want to see, rather than being decisive about how they want to
portray themselves and reigning it in in a more uniform way. That
they choose not to present themselves as a brand, through the way
they dress.
Perhaps that sounds superficial and contrived - that a business
should demonstrate its values through the way it clothes itself.
But stuff like that really does matter. If you turn up to the bank
to ask for £80,000, you better make damn sure you look like the
kind of person who can handle £80,000 responsibly. That doesn't
mean blowing your startup capital on a Rolex, but it does mean
investing in a well-tailored suit.
And while the suit may feel boring, it's a business staple. It
shows you respect the person you're meeting. Pretty important if
that's a potential investor or client. Creative industries have
slightly more leeway, of course, and in the end the work is what
matters. But starting off on the right well-shod foot will make
that first meeting go a hell of a lot smoother than if you're the
only person wearing a T-shirt in a room full of Versaci-clad
angels. In short: if in doubt, wear a suit.