Joseph Wan has been at the helm of luxury brand Harvey Nichols
since 1992. Under his stewardship, the business has grown from a
single Knightsbridge store to a global brand, boasting a portfolio
of restaurants and licensed Harvey Nichols stores across the world.
While other luxury brands sweated through the recession, Wan's
reaction to the downturn was bullish. He shares the four 'Pillars
of Growth' that he devised to survive, and tells Smarta the secrets
of protecting a luxury proposition while building a world-beating