Finding the best IT support company or sourcing the best IT consultant is crucial to run your business services that rely on technology. Whether you need a quick fix to an IT problem, or you need help planning for the future, these are the things to consider when on the lookout for IT help:
It’s really easy for small businesses to purchase a host of small solutions that ultimately cost you more money and waste more time than a unified solution. It should be possible to find a solution that performs multiple functions, saving you time and money. For example, Office 365 gives businesses of all sizes applications that address not just word processing and data entry needs, but a whole host services: web hosting, collaboration, video conferencing and so on.
Particularly for startups, it’s tempting to spend too much money on technology in the beginning and then the company goes belly up. We always strive to give customers the support they need now as well as build a platform for growth.
We would recommend drawing up a security policy to tackle things like handling customer data. You could, of course, consult an organisation such as the Information Commissioner’s Office to find out exactly what you are required to do as a small business.
If you have employees, it’s important to educate them on the various do’s and don’ts of accessing, transporting and disposing of sensitive data. A security policy should be taught to employees and presented to your customers where appropriate, so they are aware of how you handle their data and what you claim to be responsible for.
Do you have an IT dilemma? Feel free to email your questions to email@example.com and you may see your questions answered by help4IT's IT Agony Aunt Phil next month!