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How do I manage my customer details?
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Accounts
How Do I?
How Do I
Signing in
I've forgotten my password
I can't log in
I can't log in because my account has been suspended
How do I change my password?
Settings
How do I change my password?
How do I let someone else log in to my account?
How do I update my business information?
How do I update my payment details?
How do I upgrade to the premium package?
Where can I see my transaction history and download an invoice?
How do I cancel my subscription?
Dashboard
New Smarta Business Builder Dashboard
Planning
How do I create a business plan?
How do I print my business plan?
Can I export my business plan?
How do I create a Cash Flow Forecast?
How do I create a Sales Forecast?
Website
Can I make a website using a domain I've registered elsewhere?
Why should I use a free smarta.com domain?
How many websites can I make?
Why do I have to select an industry for my website?
How do I edit my website?
How do I make my website live?
How do I setup Google Analytics
How do I tell Search Engines about my website?
How can I edit my site logo?
How do I begin selling online with my website?
How can I add categories to my shop?
How can I customise the design of my shop?
How do I add variants to the products in my shop?
How do I add a Blog section to my site?
How do I add a Facebook shop page?
Why doesn't Facebook Shop Work?
How do I add Terms and Conditions to my website?
Why am I asked to Install Adobe Flash?
How do I stop security warnings in Internet Explorer?
How do I delete my website and start over?
How do I optimise my website for search engines?
Why does my website appear differently on devices?
How do I edit my mobile website?
Shipping and Stock Management
Add a YouTube video to your site
Add a Google Map on your site
Adding Links
Adding and Editing Images on your site
Email
How do I set up my email?
How do I access my Smarta Business Builder email using Outlook?
How do I access my Smarta Business Builder email using Windows Mail?
How do I access my Smarta Business Builder email on my Smartphone?
Can I set up my email to use a domain I've registered elsewhere?
How many email mailboxes can I create?
How do I migrate email accounts across to my Smarta Business Builder email?
How do I consolidate other email accounts into my Smarta Business Builder email?
How do I set-up email tasks?
How do I add an appointment to my email calendar?
How do I import my email contacts?
How do I export my email contacts?
How do I add email contacts?
What's the storage centre for in my email?
How do I edit my email settings?
Do I need POP or IMAP email?
What are the IMAP settings for my Smarta Business Builder email account?
How do I create an email signature?
Why can't I reply to or forward email?
How do I access my Smarta Business Builder using my Smartphone (text version)
Accounts
How can I get help with using QuickBooks?
How do I import my accounts data into Quickbooks Online
How do I create a professional Invoice?
How do I manage my customer details?
How do I track my expenses, credits and and debits?
How do I create and manage my Profit and Loss?
How do I work with my accountant using Quickbooks Online?
What is Online Banking?
How to connect QuickBooks Online to your bank accounts
Legal Docs
What legal documents are available?
How do I start making legal documents?
Why can't I access all documents?
How do I manage my customer details?
Planning
Registering with Companies House
Limited company or sole trader?
Limited Liability Partnerships
Financing your start-up
Defining your market
Understanding your target customer
How to carry out competitor analysis
Writing a marketing plan
Email and telemarketing
How to get free PR
Website
Why you need a website
Choosing a domain name
Best practice web design
Branding your website
Design mistakes to avoid
Obtaining images and content for your website
Using Google Analytics
How to get people to visit your website
How to optimise your website for search
How search works
Understanding pay-per-click advertising
Building a keyword strategy
When to use an SEO agency
Social media - the basics
How to start and write a blog
How to use Flickr for business
How to promote your website on Twitter
How to promote your business on YouTube
How to promote your business on Foursquare
How to promote your business on Facebook
Building an integrated social media strategy
Finances
Balance sheets explained
Profit and loss statement explained
Filing financial accounts
Management accounts
Creating a chart of accounts
Reducing your overheads
How to manage your cashflow
Dealing with late payment
Calculating your business rates
VAT on imports
VAT on exports
The VAT process explained
How to register for VAT
The Flat Rate VAT scheme
How to keep VAT records
Expenses and benefits
Self-Assessment Tax
Paying tax as a limited company
PAYE
Overview of your tax obligations
IR35
Income tax and National Insurance
Home business tax considerations
Excise duties
Capital Gains Tax
Capital allowances
How do I manage my customer details?
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