From time to time, you may have difficulty replying to, or forwarding email. This is due to a small change in the settings that happens as you use the service.

To rectify this, simply follow the steps below:

[1] Select the floppy disk icon in the bottom right corner of the window.

[2] A menu will appear. Select 'Reset all views'

[3] The page will refresh and the changes will take effect. Now we need to save the settings.

[4] Select the floppy disk icon in the bottom right corner of the window.

[5] From the menu, select 'Save all views'

That's it! The option to reply or forward your email will now be working as expected.

From time to time, you may have difficulty replying to, or forwarding email. This is due to a small change in the settings that happens as you use the service.

To rectify this, simply follow the steps below:

[1] Select the floppy disk icon in the bottom right corner of the window.

[2] A menu will appear. Select 'Reset all views'

[3] The page will refresh and the changes will take effect. Now we need to save the settings.

[4] Select the floppy disk icon in the bottom right corner of the window.

[5] From the menu, select 'Save all views'

That's it! The option to reply or forward your email will now be working as expected.