<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rssdatehelper="urn:rssdatehelper"><channel><title>Small business advice from Smarta</title><link>http://www.smarta.com</link><pubDate></pubDate><generator>umbraco</generator><description>Small business advice from Smarta</description><language>en</language><item><title>Shedworking: the cult of the garden office</title><link>http://www.smarta.com/advice/premises/working-from-home/shedworking-the-cult-of-the-garden-office</link><pubDate>Thu, 02 Sep 2010 12:23:54 GMT</pubDate><guid>http://www.smarta.com/advice/premises/working-from-home/shedworking-the-cult-of-the-garden-office</guid><content:encoded><![CDATA[ 
<p>Haven't you heard darling? Slick Soho office space is so last
year. The chicest, most bang-on-trend of office space this season
is... wait for it... the humble garden shed.<br />
<br />
 Shedworking, as it's affectionately known by fans, actually refers
more broadly to working from any edifice in one's garden: most
commonly custom-built garden studios and offices, though renovated
sheds are not unknown. Check out this lovely little number, by way
of example, from <a href="http://www.boothsgardenstudios.co.uk"
target="_blank">Booths Garden Studios</a>:</p>

<p><img src="/media/2494684/booths shedworking 2 - pretty in garden.jpg" width="435" height="303" alt="booths 2 - pretty "/></p>

<p>The cult of the shed is becoming quite the social phenomenon.
Those rickety wooden slats tucked away in among the brambles and
the compost bins have drawn the attention of none other than
London's mecca of museums, the V&amp;A, which <a
href="http://www.shedworking.co.uk/2010/01/2010-is-year-of-shed-at-v.html"
 target="_blank">ran an exhibition dedicated to National Shed
Week</a> earlier this year. There's been a whole coffee-table book
devoted to shedworking, aptly titled <a
href="http://www.amazon.co.uk/dp/071123082X?tag=shedworking08-21&amp;camp=1406&amp;creative=6394&amp;linkCode=as1&amp;creativeASIN=071123082X&amp;adid=1PZHBWW2JF3Z44KY035K&amp;"
 target="_blank"><em>Shedworking</em></a>. Even BBC Radio 2 has
caught on - last month it featured Alex Johnson,
<em>Shedworking</em>'s author and founder of <a
href="http://www.shedworking.co.uk/"
target="_blank">Shedworking.co.uk</a>.<br />
<br />
 We decided to track down Johnson and find out what all the fuss is
about - and look at whether shedworking is something all you
homeworkers and prospective homeworkers should be considering, as
an alternative to shoehorning your business into an overcrowded
study.</p>

<h2>Shedworking - why it works</h2>

<p>Johnson says in the last few years he's seen the number of
specialists selling garden offices go up from five or six to more
like 20 to 25. "It's partly because of the recession and the
general trend of more people working from home, and partly being
able to work there now thanks to broadband."<br />
<br />
 But it's not just these two factors driving people to the more
remote corners of their landholding. Shedworking, with all the
peaceful isolation it brings, frees you from two of the worst
culprits of unproductive in-house working: noise and distraction,
in all their deviant forms. It's also much less hassle on a
day-to-day basis if you're currently space-sharing - i.e. having to
hurriedly shove your work-things to one side of the kitchen every
time a meal is served.<br />
<br />
 There's a more subtle element at play for shedworking devotees
too: "You're psychologically starting the day [when you go there] -
it's like going to the office," Johnson explains. Except you get to
bypass the sweaty, arduous, face-in-stranger's-armpit commute - and
all the time that normally takes. "You just get a better work-life
balance. It feels healthier," Johnson smiles.<br />
<br />
 And you can tailor and personalise your working environment
precisely to your tastes. Which can be quite a blessing, as anyone
who's ever had a domestic over wall colours knows.</p>

<h2>The nitty-gritty</h2>

<p>Having your workspace in the garden isn't necessarily a cheap
option, but it's more cost-effective than getting an extension or
conservatory built: fully fitted-out garden studios start at around
£3,000. Not every business has that kind of cash handy, of course,
so the investment hinges on how long-term you think you'll need it
for - and whether you really do need it.</p>

<p>On the plus side, a good garden studio can add up to 5% to the
value of your property, and works well as a selling point in
competitive markets. And a few thousand pounds is still
considerably cheaper than renting office or workshop space in many
cases.<br />
<br />
 You need to follow some planning regulations too. Your studio has
to be at least 5m away from your house, and if it's taller than
2.5m you need planning permission (which normally takes about eight
weeks to come through). It's not allowed to take up more than 50%
of your garden either. It's worth talking to your planning
authority just to be on the safe side - if you're in a conservation
area or your house is a listed property you definitely need to.</p>

<h2>Shedworking - how to get it right</h2>

<p>It is possible to convert an existing shed into a home office,
but by the time you've factored in heating, security, insulation
and cleared the whole thing out and refitted it again, you might as
well have invested in a new one. (Although you could get away with
it if you only need to work there in the summer and aren't keeping
any expensive equipment in there.)<br />
<br />
 You can buy a studio from a DIY centre and build and fit it out
yourself for as little as a few hundred pounds if you're clever
about it, going up to a couple of thousand the flashier you get.
Ask staff in Homebase or B&amp;Q for advice. Be warned that things
like electrics and heating can get complex - and if you haven't had
experience wiring things up before you'll be safer leaving it to
the pros.<br />
<br />
 If you do go with a professional garden studio company, expect to
pay £4,000 - £10,000 for a basic model, such as the one below
(again from Booths Garden Studios, coming in at £8,397):</p>

<p><img src="/media/2494708/booths new 1.jpg" width="435" height="277" alt="booths 4"/></p>

<p>That will include a door with a sturdy lock, double glazing,
heating, electrical sockets, and proper flooring - so it really is
a mini office. Prices go up to more like £35,000 - £40,000 if you
want a shower, kitchen or mezzanine level.</p>

<p>Upping your budget can also afford you more contemporary
designs, such as <a href="http://www.roostuk.com/"
target="_blank">Roost</a>'s Oval, which starts at £20,400:</p>

<p><img src="/media/2494714/roost oval.jpg" width="435" height="228" alt="roost oval"/></p>

<p>Though you can find more affordable cutting edge studios - the
<a href="http://www.archipod.co.uk/" target="_blank">Archipod</a>
comes in at £12,000:</p>

<p><img src="/media/2494720/archipod.jpg" width="435" height="260" alt="archipod"/><br />
<br />
 You may need a concrete foundation laid for your studio, which is
normally £2,000 - £3,000, although with some companies the studios
have been designed specifically to side-step that requirement. The
type of soil you're on shouldn't make any difference or cause
problems.<br />
 Iain Wetherell from Booths Garden Studios says most of his
customers buy the biggest studio they can afford. "We sold a lot of
smaller 12 x 10 foot studios last year, but this year they've been
bigger - up to 26 x 12.<br />
<br />
 "12 x 10 is a good size. They can have showers and toilets. But
the problem is the drainage gets really expensive. You have to
empty it down the toilet in your house." All the other essentials
you'd expect from an office - fuse-box, lighting, electrical
sockets, toughened glass and multi-bolted doors - come as standard
from Booths and many other retailers, but definitely check all
these things with whoever you buy from. If nothing else, their
answers will provide a gauge of their reputability. Decide whether
you need air conditioning too. Once that's all sorted, Wetherell
says your studio should be 'basically as safe as your house', so
leaving expensive equipment in there needn't be a worry.<br />
<br />
The electrics running between your studio and house need to be done
by an electrician, and don't usually come as standard with the
studio build. Ask for what's called the 'armoured cable' (it's a
legal requirement to have that type) to go above ground rather than
underground to cut costs.<br />
<br />
 Phone lines and broadband will depend on your service providers
and wiring set-up, as will costs for connecting your home with your
studio. You need to work out whether you want a separate phone line
- and figure out all of this well in advance of purchasing a
studio. Consider devices such as <a
href="http://www.google.co.uk/products?q=wifi+booster&amp;oe=utf-8&amp;rls=org.mozilla:en-GB:official&amp;client=firefox-a&amp;um=1&amp;ie=UTF-8&amp;ei=-pJ_TKnWONqI4gb6qszwCw&amp;sa=X&amp;oi=product_result_group&amp;ct=title&amp;resnum=5&amp;ved=0CEAQrQQwBA"
 target="_blank">a Wi-Fi booster</a> for internet connection.<br />
<br />
 Decoration is in the eye of the beholder, but keep an eye out for
space-saving and fold-up urniture if you're tight on square metres.
Any built-in insulation should combat external noise, but soft
furnishing will help too if you expect it to be a problem.</p>

<h2>Combating loneliness</h2>

<p>The only downside to this haven of peace and isolation is the
odd spot of loneliness. So, in case you do get into shedworking and
are ever struck by feelings of isolation, check out Johnson's <a
href="http://www.shedworking.co.uk/" target="_blank">shedworking
site</a>, and <a href="http://twitter.com/shedworking"
target="_blank">@shedworking</a> on Twitter. Both have busy
communities. Make sure you get to plenty of offline networking
events too. Social media should complement real life, not replace
it. And you always have the <a href="/community/network.aspx"
target="_blank">Smarta community</a>. In fact, you could even start
your own shedworking group there right now.</p>
]]></content:encoded></item><item><title>Business skills: how to negotiate</title><link>http://www.smarta.com/advice/business-mentoring-and-skills/skills-and-training/business-skills-how-to-negotiate</link><pubDate>Wed, 01 Sep 2010 17:27:52 GMT</pubDate><guid>http://www.smarta.com/advice/business-mentoring-and-skills/skills-and-training/business-skills-how-to-negotiate</guid><content:encoded><![CDATA[ 
<p>Clive has spent 25 years as a music and entertainment lawyer,
negotiating contracts for the very cream of the industry. He's
negotiated agreements for the likes of Pop Idol, MySpace and Simon
Cowell's company Syco. He's also been hired by Annie Lennox, Take
That and Simply Red (among others) to get them the best deal
possible for their recording agreements.</p>

<p>Prior to founding <a href="http://www.richfutures.co.uk/"
target="_blank">Rich Futures</a>, Clive worked at Sony BMG, where
he created a pioneering developing business and digital division.
He's also held senior business affairs positions with BMG Europe,
BMG Music Publishing and WEA Records.</p>

<p>Rich Futures provides a deal-making and business affairs toolkit
for the new 'deal economy': it structures and closes deals for
clients working with partners to create value. Clients include
content owners, artists, brands, software companies, hardware
companies, DSPs and media owners - the Royal Opera House and the
government's Technology Strategy Board among them.</p>

<p>Clive is an expert in business negotiations, deal syndication
and commercial and strategic advice, and will soon be releasing an
iPhone app to help business owners and others negotiate their way
through life and business as successfully as possible.</p>

<p><strong><em>Find out more about <a
href="http://www.richfutures.co.uk/" target="_blank">Rich
Futures</a></em></strong></p>
]]></content:encoded></item><item><title>Time to chill out</title><link>http://www.smarta.com/blog/2010/9/time-to-chill-out</link><pubDate>Wed, 01 Sep 2010 10:13:05 GMT</pubDate><guid>http://www.smarta.com/blog/2010/9/time-to-chill-out</guid><content:encoded><![CDATA[ 
<p>Except... except... when you get back to work all those
aspirations and calm certainties evaporate quicker than a popcicle
on an Antiguan beach. And that's because the hard-working masses
(and business owners this applies to you more than anyone) forget
to relax in their day-to-day lives. Never a moment goes by when
we're not checking emails on our iPhones or making just one more
quick client call or running over those figures mentally to
quadruple-check them one last time.</p>

<p>We need to chill out. Not in a hippy escape-the-rat-race way,
but because interspersing work with healthy doses of relaxation
actually makes us more productive. It enables us to retain
information better: <a
href="http://www.nytimes.com/2010/08/25/technology/25brain.html?_r=1&amp;pagewanted=1&amp;ref=technology&amp;adxnnlx=1282748435-r7RnqHZY0hlFMm2sELlcZQ"
 target="_blank">recent studies</a> by both the University of
Michigan and the University of California found memories form
better when we take a break from activity. Loren Frank, a professor
from the University of California, <a
href="http://www.nytimes.com/2010/08/25/technology/25brain.html?_r=1&amp;pagewanted=1&amp;ref=technology&amp;adxnnlx=1282748435-r7RnqHZY0hlFMm2sELlcZQ"
 target="_blank">told</a> <em><a
href="http://www.nytimes.com/2010/08/25/technology/25brain.html?_r=1&amp;pagewanted=1&amp;ref=technology&amp;adxnnlx=1282748435-r7RnqHZY0hlFMm2sELlcZQ"
 target="_blank">The New York Times</a></em>: "Almost certainly,
downtime lets the brain go over experiences it's had, solidify them
and turn them into permanent long-term memories." (Note that TV and
internet do not count as 'downtime' - only less
mentally-stimulating activities such as walking or exercise
qualify).</p>

<p>And all this stress is damaging our health, which in turn
inhibits our psychological ability to work efficiently. Almost half
of 1,400 business leaders, full-time workers and GPs felt stressed
in a survey held by Norwich Union last year. One in five of those
asked were also suffering from depression, 46% suffered from
insomnia, a third from migraines and one in five from anxiety
attacks or palpitations - not exactly conducive to a good day in
the office, dear.</p>

<p>So while we understand that it might be tempting to work 16
hours straight to get that brief finished, you're not helping
yourself if you don't take breaks. We're not going to tow the eight
hours sleep a night and eight hours work a day line - we know
that's laughable for many of you (though for those of you who
manage your time well enough to do it, keep it up!). But we
strongly advise just giving yourself 10 or 20 minutes out every now
and then. Take a walk around the block, go for a jog, listen to
music that makes you sing so joyfully you forget completely what
you were thinking about. Just do something to take your mind off
what you were doing.</p>

<p>You may lose 20 minutes work-time, but you'll gain double that
back in productivity when you return to your task with a refreshed
mind and properly formed thoughts and memories to refer back to in
the days and weeks ahead.</p>

<p><strong><em>Want to know the best ways to relax mid-work-day?
Read a blog we wrote last year on <a
href="/blog/2009/5/29/how-to-not-be-susan-boyle-dealing-with-stress"
 target="_blank">how to combat stress</a>.</em></strong></p>
]]></content:encoded></item><item><title>Dragons' Den: episode eight, reviewed</title><link>http://www.smarta.com/blog/2010/8/dragons-den-episode-eight-reviewed</link><pubDate>Tue, 31 Aug 2010 12:02:52 GMT</pubDate><guid>http://www.smarta.com/blog/2010/8/dragons-den-episode-eight-reviewed</guid><content:encoded><![CDATA[ 
<p>&nbsp;</p>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Innovation abounded in the den last night, with three business
ideas that instantly enticed the fiery ones. Though that's not to
say they all won investment - a great pitch can be easily
unravelled when the Dragons start looking for holes to pick at. And
even the most promising businesses can start to implode when the
nitty gritty of enterprise isn't handled correctly... but more on
that later.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
The first debacle of last night's peak-and-trough episode was the
customary total flop. Poor old Diane and Tim had chucked £50,000 at
a series of books featuring cheery fruit and veg characters,
designed to instill the five-a-day mantra into kids. To their
credit, they had sold a fair few copies through Borders before it
went into administration - but the numbers weren't really there and
they weren't really sure how they'd achieve the three-fold increase
in sales they'd forecasted. Oh, and then there was Peter Jones's
deliciously sardonic point that the book he read didn't actually
instruct children to eat healthily at all - instead it sent out the
message that kids' friends wouldn't like them if they ran out of
sweets and that they should run away from home. Soon criticisms
mushroomed and the fruity duo were kicked out the Den like right
lemons.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Next up was Patrick van der Vorst, an ex Sotherby's department head
who'd knocked up a nice-and-easy website that let your average
punter get any item in their home valued within 48 hours just by
uploading a photo of it. Valuemystuffnow.com was more or less
Antiques Roadshow 2.0. Patrick has formed a collective of 28
experts (all freelance valuation consultant for the big three
auction houses) who get paid £1.80 per valuation, while
&nbsp;customers pay £4.50 per valuation. A prime idea for the age
of austerity, Theo Paphitis said, with profit margins that sounded
good. But Deborah Meaden was (very rightly) concerned about the
online marketing strategy. Patrick was spending only £4,000 -
£5,000 per month on pay per click advertising and Google AdWords
advertising. He was getting 20,000 unique visitors a month - which
is a pretty impressive figure. But he reckoned he's be able to keep
that online ad spend consistent yet manage to up his monthly
visitors to 100,000 through word of mouth.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
This, of course, set off alarm bells in the Den - because as all
investors now know, you need a whopping great amount to splurge on
PPC these days if you want even a sniff of a chance of being found
online. Peter Jones said he would need more like three of five
times the £100,000 investment he was asking for, while James Caan
said the mode was 'unsustainable'.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Fortunately for Patrick, Theo Paphitis and Deborah Meaden swooped
in to save the day, walking out with 40% for £100,000 - double the
amount of equity Patrick had planned to give away but with the huge
added value they can bring to his online marketing strategy.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
The next pitch caused quite a, ahem, stink in the Den: a
cannily-designed extractor fan that drew out odours from toilet
bowls more efficiently than the traditional ceiling extractor fan.
Builders-by-trade Patrick and Tim seemed to have a fairly
thoroughly-thought-out plan, citing the cost-cutting qualities of
their extractor, its neat power-saving qualities and numerous
building regulation standards it had achieved. But they got
pooh-poohed by the Dragons as question-time lingered fatefully one:
James Caan said the market was too small and he would never make a
return; Duncan Bannatyne said in all his 25 years of building
properties and health clubs he had never once received a complaint
about a stinking loo so there really was no need for it; and
Deborah Meaden came down like a barrister on their backsides to
discover the standard they had reached only applied to a very
specific type of commercial toilet, ruling out the much bigger
market they had laid claim to. The ensuing stink ensured five
outs.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Finally, we came to Chris Elsworthy, softly-spoken product engineer
extraordinaire who designed what Peter Jones called 'one of the
best products we've ever seen in the Den'. The Power8 workbox was a
cordless powertool set that converts into eight different tools,
including a hand drill, circular saw and table saw. It had picked
up plenty of attention from DIY fanatics and industry insiders
alike, Theo Paphitis called it 'fabulous', and all the Dragons
seemed, well, totally bowled over by it.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Ah, but nothing in the Den ever runs so smoothly as it seems.
Half-way through questioning, we found out Chris has become
entangled in a horrifically complex company and share structure
spanning five countries, multiple investors, Hong Kong-based
cashflow management and a holding company in the British Virgin
Islands that Chris actually owned no part of. Percentages and
place-names started flying around the Den faster like a jet set
millionaire's convention, and the messy web of Chris's business (or
partly- semi- something- owned business) was enough to deter
Deborah, Theo and James Caan.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
But Peter Jones ploughed on, saying Chris was the 'real value' -
and craftily offers the full £150,000 Chris asked for in return for
40% of the holding company, on the condition that all intellectual
property rights for the Power8 (currently all owned by the Hong
Kong company - do keep up) be transferred to the holding company.
Phew.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Then, in an astounding whip of Den audaciousness unlike any
counteroffer we'd ever seen before, Chris replied flatly and with a
good dose of condescension: "That values my company extremely
lowly. What resources will you put in to make that worthwhile?" A
really quite pleasingly flabbergasted Peter jones stammered
something along the lines of, "You need sales and you need me to
get those sales," but Chris wasn't having any of it. "I'm not
prepared to give away 40% of my company," he retorted, then turned
to Duncan Bannatyne. Touche!</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Duncan Bannatyne, looking quite impressed, then offered half the
amount for just 15% of the equity, assuming Peter would come in
with the other half. Chris, unflappable as a block of concrete,
said 'that's still undervaluing my company'. And after some further
wrangling as cool as several frozen cucumbers, the Den-god Chris
walked out with £150,000 for 30% of his company shared by Duncan
and Peter, but with their equity shrinking to 20% as soon as he had
repaid the money.</div>

<div id="_mcePaste"
style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">
Chris's slick bargaining was quite a surprise, but he knew he had a
fantastic product and the Dragons were falling over themselves to
get a piece of it. So why take investment at all. The invesntor's
final words to Evan summed up an important lesson thus: "I know I
have to give things away to make things happen, and that's what I'm
doing. It's better to have a small piece of something large than a
small piece of nothing."</div>

<p>The first debacle of last night's peak-and-trough episode was
the customary total flop. Poor old Diane and Tim had chucked
£50,000 at a series of books featuring cheery fruit and veg
characters, designed to instill the five-a-day mantra into kids. To
their credit, they had sold a fair few copies through Borders
before it went into administration - but the numbers weren't really
there and they weren't really sure how they'd achieve the
three-fold increase in sales they'd forecasted. Oh, and then there
was Peter Jones's deliciously sardonic point that the book he read
didn't actually instruct children to eat healthily at all - instead
it sent out the message that kids' friends wouldn't like them if
they ran out of sweets and that they should run away from home.
Soon criticisms mushroomed and the fruity duo were kicked out the
Den like right lemons.</p>

<p>Next up was Patrick van der Vorst, an ex Sotherby's department
head who'd knocked up a nice-and-easy website that let your average
punter get any item in their home valued within 48 hours just by
uploading a photo of it. Valuemystuffnow.com was more or less
Antiques Roadshow 2.0. Patrick has formed a collective of 28
experts (all freelance valuation consultant for the big three
auction houses) who get paid £1.80 per valuation, while
&nbsp;customers pay £4.50 per valuation.</p>

<p>A prime idea for the 'age of austerity', Theo Paphitis said,
with profit margins that sounded good. But Deborah Meaden was (very
rightly) concerned about the online marketing strategy. Patrick was
spending only £4,000 - £5,000 per month on <a
href="/advice/sales-and-marketing/advertising-and-marketing/how-to-use-pay-per-click-advertising" target="_blank"
title="How to use pay-per-click advertising">pay per click
advertising</a> and Google AdWords advertising. He was getting
20,000 unique visitors a month - which is a pretty impressive
figure. But he reckoned he'd be able to keep that online ad spend
consistent yet manage to up his monthly visitors to 100,000 through
word of mouth.</p>

<p>This, of course, set off alarm bells in the Den - because as all
investors now know, you need a whopping great amount to splurge on
PPC these days if you want even a sniff of a chance of being found
online. Peter Jones said Patrick would need more like three or five
times the £100,000 investment he was asking for, while James Caan
said the mode was 'unsustainable'.</p>

<p>Fortunately for Patrick, Theo Paphitis and Deborah Meaden
swooped in to save the day, walking out with 40% for £100,000 -
double the amount of equity Patrick had planned to give away but
with the huge added value they can bring to his online marketing
strategy.</p>

<p>The next pitch caused quite a, ahem, stink in the Den: a
cannily-designed extractor fan that drew out odours from toilet
bowls more efficiently than the traditional ceiling extractor fan.
Builders-by-trade Patrick and Tim seemed to have a fairly
thoroughly-thought-out plan, citing the cost-cutting qualities of
their extractor, its neat power-saving devices and numerous
building regulation standards it had achieved.</p>

<p>But they got pooh-poohed by the Dragons as question-time
lingered fatefully on: James Caan said the market was too small and
he would never make a return; Duncan Bannatyne said in all his 25
years of building properties and health clubs he had never once
received a complaint about a stinking loo so there really was no
need for it; and Deborah Meaden came down like a barrister on their
backsides to discover the standard they had reached only applied to
a very specific type of commercial toilet, ruling out the much
bigger market they had laid claim to. The ensuing stink ensured
five outs.</p>

<p>Finally, we came to Chris Elsworthy, softly-spoken product
engineer extraordinaire who designed what Peter Jones called 'one
of the best products we've ever seen in the Den'. The Power8
workbox was a cordless powertool set that converts into eight
different tools. It had picked up plenty of attention from DIY
fanatics and industry insiders alike, Theo Paphitis called it
'fabulous', and all the Dragons seemed, well, totally bowled over
by it.</p>

<p>Ah, but nothing in the Den ever runs so smoothly as it seems.
Half-way through questioning, we found out Chris had become
entangled in a horrifically complex company and share structure
spanning five countries, multiple investors, Hong Kong-based
cashflow management and a holding company in the British Virgin
Islands that Chris actually owned no part of. Percentages and
place-names started flying around the Den faster than a jet set
millionaire's convention, and the messy web of Chris's business (or
partly- semi- something- owned business) was enough to deter
Deborah, Theo and James Caan.</p>

<p>But Peter Jones ploughed on, saying Chris was the 'real value' -
and craftily offered the full £150,000 Chris asked for in return
for 40% of the holding company, on the condition that all
intellectual property rights for the Power8 (currently all owned by
the Hong Kong company - do keep up) be transferred to the holding
company. Phew.</p>

<p>Then, in an astounding whip of Den audaciousness unlike any
counteroffer we'd seen before, Chris replied flatly and with a good
dose of condescension: "That values my company extremely lowly.
What resources will you put in to make that worthwhile?" A really
quite pleasingly flabbergasted Peter Jones stammered something
along the lines of, "You need sales and you need me to get those
sales," but Chris wasn't having any of it. "I'm not prepared to
give away 40% of my company," he retorted, then turned to Duncan
Bannatyne. Touche!</p>

<p>Duncan Bannatyne, looking quite impressed, then offered half the
amount for just 15% of the equity, assuming Peter would come in
with the other half. Chris, unflappable as a block of concrete,
said 'that's still undervaluing my company'. And after some further
wrangling by Chris, as cool as several frozen cucumbers, the
Den-god walked out with £150,000 for 30% of his company shared by
Duncan and Peter - but with their equity shrinking to 20% as soon
as he had repaid the money.</p>

<p>Chris's slick bargaining was quite a surprise, but he knew he
had a fantastic product, and the Dragons were falling over
themselves to get a piece of it. So why take investment at all? The
inventor's final words to Evan summed up an important lesson thus:
"I know I have to give things away to make things happen, and
that's what I'm doing. It's better to have a small piece of
something large than a small piece of nothing."</p>

<br />
<br />
 

<p>&nbsp;</p>
]]></content:encoded></item><item><title>Asil Nadir returns to the UK</title><link>http://www.smarta.com/blog/2010/8/asil-nadir-returns-to-the-uk</link><pubDate>Thu, 26 Aug 2010 15:35:15 GMT</pubDate><guid>http://www.smarta.com/blog/2010/8/asil-nadir-returns-to-the-uk</guid><content:encoded><![CDATA[ 
<p>Polly Peck was touted as the ultimate success story of the
eighties. Acquired by Nadir for a song at the start of the decade,
it had been transformed from a small fruit trading business into an
international conglomerate with interests across multiple sectors
and a market cap of £1.7bn. But by 1990, Nadir's empire was
beginning to crumble.</p>

<p>That was the year that Serious Fraud Office (SFO) began
investigation Polly Peck and Nadir. &nbsp;The authorities alleged
that several million-pound cash sums had been transferred out of
Polly Peck and into several accounts in northern Cyprus. These
transfers amounted to some £36m. After the allegations went public,
and Nadir's home was raided by police, Polly Peck ceased trading
with liabilities of £1.3bn.</p>

<p>By May 1993, when the Cyprus-born entrepreneur finally fled
Britain, he had collected 66 charges of theft and false accounting.
While not technically a fugitive from justice, Nadir absconded the
day after his bail expired without alerting the authorities.
Speaking to the BBC from his seat aboard a flight back to the UK
this morning, he says: "I was a free man when I left. I am hoping
that the term fugitive does not apply to me."</p>

<p>But why come back at all?</p>

<p>This is pure conjecture, but my theory is that Nadir - a
compulsive wheeler dealer - is itching to get back in the saddle.
His business interests have slowly frittered away, as has his
personal fortune. It is possible that the remnants of his property
holdings, once worth up to £40m, have substantially devalued as a
result of the financial crisis. He may still hold considerable
political influence in his native country but he has been a virtual
prisoner in his Northern Cyprus home for 17 long years. At 69 years
old, the entrepreneur is probably seeking a last hurrah. One last
venture to see him into his twilight years and ensure a safe
financial future for his young wife Nur and his family.</p>

<p>There is also rumour of a deal. He denies this completely:
"There is no deal. There is only one deal and that deal is that I
am hoping I will see for the first time some justice." However,
Nadir does not deny that he has been involved in talks with the
authorities to allow him to return, albeit under electronic
surveillance with a £250,000 bail on his head.</p>

<p>Nadir is vehement about his innocence, insisting that he has
been denied a fair hearing. "When the charges were brought, I
proved my innocence to the authorities. But at that time, no one
took any notice." He even suggests that it could be the Serious
Fraud Office itself that comes under scrutiny. "The abuse of
process by the authorities will be the first case investigated," he
says. Despite his protestations, there's no denying that at the
time of Polly Peck's collapse, creditors were eventually paid a
pitiful 2.9p for every pound owed. Shareholders, incidentally, got
nothing.</p>

<p>This will be a fascinating case to watch pan out. An
entrepreneur, fallen from grace, returns to clear his name. Hell,
it has the makings of a great Hollywood blockbuster. We'll keep you
posted as the story develops.</p>

<p>Picture: <a
href="http://www.flickr.com/photos/cristiano_betta/2870563171/"
target="_blank">Cristiano Betta</a></p>

<p>&nbsp;</p>
]]></content:encoded></item><item><title>The art of cold calling</title><link>http://www.smarta.com/advice/sales-and-marketing/sales/the-art-of-cold-calling</link><pubDate>Thu, 26 Aug 2010 14:54:42 GMT</pubDate><guid>http://www.smarta.com/advice/sales-and-marketing/sales/the-art-of-cold-calling</guid><content:encoded><![CDATA[ 
<p>Bashing the phones. Dialling and smiling. Doing the business.
Opening that window. However you dress it up, cold calling has long
been viewed as a necessary evil when drumming up new business. But
with the dawn of the social media age, it has become much easier to
track down, contact and start conversations with potential leads.
Does this spell the end of cold calling?</p>

<p>"Absolutely not," says sales expert Andy Preston. And this is a
man who knows how to sell. Preston not only has over ten years'
experience cold calling, he's even been drafted in by the likes of
HSBC and IBM to help their sales teams hit targets. "Cold calling
is not dead. It's evolving," he says."There are still just as many
cold calls being made now as ever. Social media has become a great
excuse for lazy sales people with a fear of rejection to get out of
picking up the phone. They don't hit sales targets and, when
challenged about it, they say, 'I've been on Twitter'!"</p>

<p>The same rules for effective cold calling still apply, argues
Preston. "You need to have done your homework beforehand," he says.
"You cannot make a professional cold call without knowing - at
least - the name of the person you are trying to reach. Otherwise
you create problems with the gatekeepers. People are far too savvy
to pass on calls that begin, "Can you put me through to your head
of marketing, please?" It's pure laziness not to find out the
names. It always has been. These days, tools like LinkedIn and
Twitter can help you find out those names. And if you don't do
that, you're daft."</p>

<p>Simon Corbett, founder of Jargon PR, wholeheartedly agrees.
"Telesales remains a great way to generate new business," he says.
"The secret is to always put quality before quantity.&nbsp; Before
you call anyone, look at the person you will be speaking to on-line
through sites such as LinkedIn."</p>

<p>But Brad Burton, founder of business breakfast network
4Networking, has a different perspective: "My view? It is dead," he
commented on our Smarta web chat last week. "Or as near as, damn
it. Telemarketing is a long way around to getting an appointment.
When was the last time a telemarketer cold called you and got an
appointment?"</p>

<p>Many businesses also share Burton's cynicism, regarding cold
calling as, at best, a last resort. Andrew Ball, manager of
Chazbrooks Communications , recommends using cold calling only when
"you have exhausted all the other possible routes".</p>

<p>He explains: "In an ideal world, you will have potential
customers actively searching you out as a result of your
professional reputation, with new customers referred to you by
happy clients of yours.&nbsp; As a backup, you will also have an
excellent website, staff trained to offer add-on business to your
existing clients, and you will be networking at relevant industry
and business events."</p>

<p>All well and good, but what if you're in a highly competitive
industry? "I think cold calling does work for products such as
insurance or mobile phones, and where it really is a numbers game,"
says Peter Gradwell, founder of internet services firm <a
href="http://www.gradwell.com/" target="_blank">Gradwell</a>. "If
you can afford to ring up everyone in the county and even a small
percentage buys something, you will still make money."</p>

<p>Gradwell makes this distinction despite having recently
dissolved his telemarketing team. The internet entrepreneur founded
his eponymous firm back in 1998. The business now pulls in a
turnover in excess of £4m but none of this revenue comes from cold
calling. "Gradwell's products are such that customers have to
understand the concepts and want to invest in the technology; cold
calling is hopeless for this," he says.</p>

<p>"After investing 80-100k this financial year, we gave up on cold
calling," he continues. "It wasn't an effective option for us and
we found that it didn't generate the results we were hoping
for.&nbsp; We went from having a web driven inbound-only sales
team, to implementing an outbound cold calling team, and now we've
gone back to inbound only."</p>

<p>In contrast, Jargon PR's Corbett says that ten per cent of his
agency's annual income comes from telesales programmes. And this is
no two-bit agency: Jargon was recently listed as one of the largest
tech PR agencies in the UK.</p>

<p>Helen Beckett is also in the public relations business. She
founded her agency Illuminate Communcations after a ten-year career
in charity and PR. &nbsp;Her advice? Always try and offer something
for free on a cold call; ideally, something that won't cost your
company the earth to deliver. "If you are a creative organisation
then you could offer a free 'surgery' or 'brainstorm' or 'ideas
session'" she says. "This is a great way of getting to meet the
potential client and show what you can do."</p>

<p>It's also incredibly important to motivate your sales team when
it comes to cold calling. There's still stigma attached to the
practice, even on the sales floors themselves. It's often the new
kid or the unfortunate exec who's missed their sales target that
gets saddled with cold calling duties. "That's a fair assessment,"
says Preston. "People often view cold calling as a punishment for
not getting sales from the usual channels."</p>

<p>"Every single sales person should be doing some element of cold
calling," states Preston. "Before the recession, many sales people
got lazy. They all became 'account managers'. Then the recession
hit and their rejection skills weren't honed. These were the people
who ended up losing their jobs."</p>

<p>It's a harsh assessment. And Preston has another grim
pronouncement for shy sales folk, desperately looking to avoid the
cold call. "You know where sales suicide lies?" he asks. "Selling
via email."</p>

<p><strong>Ten top tips for mastering the art of the cold
call</strong></p>

<p>1.) "Remember that the most important person on the call is
you," says Preston. "People always say things like, 'the customer
is always right'. Rubbish. Get your point across, sell your heart
out, or you're dead."</p>

<p>2.) "Think about the time and the day you ring," says Illuminate
Communications' Beckett. "For example, the end of the financial
year is stressful for a lot of companies, but leading up to
Christmas or during the summer there can often be a more relaxed
atmosphere in many offices."</p>

<p>3.) "Understand the company thoroughly and think of what pain
points the person you are speaking to may have," advises Jargon
PR's Corbett.</p>

<p>4.) "Know your product/service well -&nbsp; preparation and
research is vital," Says Chazbrooks Andrew Ball. "People buy from
people who love and have faith in their products and
companies."</p>

<p>5.) Don't bother with the pleasantries," is Preston's advice.
"Nobody cares. If you're at home, about at have your tea at six in
the evening, and you get a sales call, how do you feel? Give your
name and company, establish it's convenient to speak, then give the
reason for your call. This isn't about getting a personal rapport.
Stick to the business rapport."</p>

<p>6.) "Be realistic about what can stop you from getting the
business - don't flog a dead horse," adds Ball.</p>

<p>7.) "After the call always follow-up with an e-mail that adds
value, i.e. that tells people something new.&nbsp; Don't just send
what you have already said," is Corbett's tip.</p>

<p>8.) "Offer a free online tool, piece of valuable research or a
guide that is of use to your potential client," Says Beckett. "Even
some good food! A cold call from a company that makes chocolate
mousse wanting to send free samples is welcome at most
offices!"</p>

<p>9.) Corbett says: "Forget old school sales techniques to try to
keep people on the phone, just be clear, informed and direct, don't
waste anyone's time."</p>

<p>10.) "Ask questions and listen to the answers - getting the
questioning technique right is key. Discover their true needs,"
says Ball.</p>

<p><strong><em>Words by Rebecca Burn-Callander</em></strong></p>
]]></content:encoded></item><item><title>Mike Soutar - Shortlist Media</title><link>http://www.smarta.com/advice/general/mike-soutar---shortlist-media</link><pubDate>Thu, 26 Aug 2010 11:36:03 GMT</pubDate><guid>http://www.smarta.com/advice/general/mike-soutar---shortlist-media</guid><content:encoded><![CDATA[ 
<p><strong>The Shortlist Media founder talks to Smarta about the
successful launches of Shortlist and Stylist magazines, the 'free'
model, his logistical nightmares and what he learnt from Felix
Dennis&nbsp;and Sly Bailey.</strong></p>

<p>Mike Soutar left school at 17 to work as beauty editor for
women's magazine Secrets, which specialised in romance stories for
older women. By the time he was 23 he was editor of iconic pop mag
Smash Hits.</p>

<p>He then took over the reigns of little-known For Him Magazine,
rebranded it FHM and growing its circulation from 50,000 to a
800,000 market leader at the peak of lad's mag frenzy.</p>

<p>After a brief spell running Kiss FM, launching Dennis's Maxim in
the US and being part of Chris Evans and Matthew Freud's doomed
Daily Star takeover, he was recruited as editorial director of IPC
Media by Bailey, oversaw the launch of lads' weekly Nuts and
'learnt how to say no'.</p>

<p>In September 2007, he broke out on his own to launch Shortlist -
'a mag men could be proud to be seen with' - with the backing,
among others, of Sir David Arculus, his old boss at Emap.</p>

<p>Shortlist, distributed for free, has exceeded all expectations
and confounded its critics - and the successful launch of Stylist
suggests it's not a one off. Mike has plans for international
expansion and future UK launches.</p>

<p>Watch the video to find out more.</p>

<ul>
<li>Learn more about <a href="http://www.shortlist.com/"
target="_blank">Shortlist</a></li>
</ul>
]]></content:encoded></item><item><title>Shaa Wasmund: Not all good ideas are money making ideas</title><link>http://www.smarta.com/blog/2010/8/shaa-wasmund-not-all-good-ideas-are-money-making-ideas</link><pubDate>Thu, 26 Aug 2010 10:07:31 GMT</pubDate><guid>http://www.smarta.com/blog/2010/8/shaa-wasmund-not-all-good-ideas-are-money-making-ideas</guid><content:encoded><![CDATA[ 
<p>The company, Gift Card Converter, was created by Allan Brown
&amp; Simon Jamieson, who had invested several thousand in building
the website. The pair believed that one in five gift cards go
unused, and therefore hoped their website will allow users to buy,
sell, trade and donate their cards to charity. With the gift card
market making a huge profit, the duo estimated a potential 8
million customers, and compared the movement to the highly
lucrative mobile phone recycling business.</p>

<p>Whilst the Dragons understood the idea and the potential market,
many were dubious of the long term money making opportunities. For
a start, how accurate was the 20% redemption figure they gave?
Peter Jones, an expert in the area of gift cards, estimates the
redemption rate to be closer to 10%, whilst Duncan Bannatyne was
unsure whether customers would change their current habit of
storing the card away or spending it to be rid of it. Peter was
also quick to point out that the USA market for this business is in
strong decline, rather than increased demand.<br />
<br />
 Theo Paphitis felt uncomfortable with the whole concept, comparing
it to ticket touting, but it was Deborah Meaden who finally crushed
their pitch by pointing out the lack of legal advice the team had
invested in, leaving the business open to attack. Whilst the
initial idea sounded like it targeted a large potential market and
the pitch appeared to go smoothly, the resulting discussion
revealed far too many weak points for the pair to win the £50,000
investment for a 25% stake.<br />
<br />
 Theo summed up the pitch with some classic common sense advice
"Not all good ideas are money-making ideas and the sooner we all
start realising, the better our businesspeople will be." Something
a number of the entrepreneurs visiting the den should bear in mind
before coming up against the dragons.<br />
<br />
 If you're in the midst of starting up a business, make sure you
ask your most honest friends for their opinion, discuss it with a
mentor or head to <a href="/advice">Smarta</a> for a huge selection
of advice and tools that will help you identify whether your idea
is a money making one, or simply a good one.</p>

<p><em><strong>To join the conversation, find me on Twitter <a
href="http://www.twitter.com/shaawasmund "
target="_blank">@shaawasmund</a>, visit my website: <a
href="http://www.shaawasmund.com"
target="_blank">shaawasmund.com</a></strong></em> <em><strong>or
leave your comment below.</strong></em></p>
]]></content:encoded></item><item><title>Clash of the search engines: Which pay per click provider offers the best value?</title><link>http://www.smarta.com/advice/sales-and-marketing/advertising-and-marketing/clash-of-the-search-engines-which-pay-per-click-provider-offers-the-best-value</link><pubDate>Wed, 25 Aug 2010 13:21:32 GMT</pubDate><guid>http://www.smarta.com/advice/sales-and-marketing/advertising-and-marketing/clash-of-the-search-engines-which-pay-per-click-provider-offers-the-best-value</guid><content:encoded><![CDATA[ 
<p>You've got your <a
href="/advice/web/search-engine-optimisation/search-engine-optimisation-%28seo%29-the-basics"
 target="_blank">SEO strategy</a> in place, and now you want to
launch a <a
href="/advice/sales-and-marketing/advertising-and-marketing/how-to-use-pay-per-click-advertising"
 target="_blank">pay per click</a> (PPC) campaign. But which of the
three main PPC platforms is right for your business? Will Google
give you the best bang for your buck? Does Yahoo! have enough
reach? Before you start bidding for key words and blowing the
budget, swot up on whether Google, Yahoo!, or Bing is the right
platform for you.</p>

<p><strong>The market</strong></p>

<p>Google is still the king of search: over 65% of all internet
searches are hosted by the Google platform. That's over one billion
searches every day. This is followed by Yahoo! with around 15% of
the market and Bing with the smallest slice at 10%. For pure PPC,
the market is even more dominated by the "Don't be evil" brand.
Google is way out in front with an 81.22% market share. Yahoo! has
the world's largest market share in online display advertising, but
can't quite crack the PPC crowd with less than 10% of the pie. Bing
brings up the rear with a tiny 5.31%. The question is, with Google
dominating the industry, is it really worth using the other
two?</p>

<p>It all depends on your target market. Google tends to reach a
younger audience, with ages ranging from 13-34, whereas Bing and
Yahoo! typically draw in the 25-54's. If your products or services
are aimed at the older generation, it might be worth giving Yahoo!
and Bing a whirl. Bing and Yahoo! are also dominated by consumers,
whereas Google is commonly frequented by businesses: a useful
consideration for business-to-business firms.</p>

<p>It's also worth thinking about foreign markets. If you're
selling into Japan, for example, Yahoo! is inexplicably more
popular than Google. For customers in Russia, forget all the
incumbents and go direct to the national engine Yandex. The Chinese
government has been at loggerheads with Google for the best part of
this year. To target the Chinese market, save your PPC spend for
local search engine Baidu, creepily nicknamed 'The Google
killer'.</p>

<p><strong>A question of cost</strong></p>

<p>Google's popularity is, ironically, its biggest downfall: more
customers mean more competition. As such, it typically charges more
per click than Yahoo! and Bing, especially for the most popular key
words.</p>

<p>Another downside of using Google is that you can't see what your
competitors are bidding, so you're never quite sure that you're
paying the best rate. Yahoo!'s Search Marketing, on the other hand,
works more like eBay: you can see rival bids and Yahoo! places your
bid at around a penny over your lowest competitor. If they pay
£1.60 per click, and you bid £2.00, you'll only be charged £1.61.
This makes Yahoo! a great place to try out new key words.</p>

<p>For Kirsty Jolly, who launched her online baby backpack business
<a href="http://www.b2boutique.co.uk/"
target="_blank">B2Boutique</a> in 2009, cost hasn't been an issue
with Google Adwords. Her products appeal to a very niche market,
which whittles down the competition: "It doesn't cost too much
because I don't have to compete for words with any big players,"
she says. "If I was competing with larger companies then price
might become a problem".</p>

<p>The amount you pay when using Adwords, however, doesn't actually
affect where your ad will be ranked on the results page. This is
determined by the ratio of clicks on your ad to the number of times
it's shown, known as the click through (CT) rate. In simple terms,
you could end up ranking higher than your competitor even if they
bid more than you. Great for those with a small budget!</p>

<p>The cost of activating your account is relatively low with
Google: just a one-time payment of £5, and there's no minimum spend
per month. The minimum cost per click is just one penny. Yahoo!
demands a higher investment: the engine requires a minimum spend of
£20 per month with Search Marketing and a non-refundable deposit of
£30 when you create an account. The minimum cost per click with
Yahoo! is also higher at between five and ten pence. Bing offers
the best of both worlds, with a £5 set up fee, no minimum charges,
and an average click cost much lower than Yahoo!'s. But then Bing
is the little guy, trying desperately to lure customers away from
the big boys.</p>

<p><strong>Rankings and CT rate</strong></p>

<p>There are a few drawbacks to using PPC. For one, there's a
chance your key phrase could be dropped if the CT rate is deemed
'too low'. The different engines vary on the criteria for removing
a phrase.</p>

<p>Google has been known to drop key words with potentially low CT
rates. If your word has done poorly with other advertisers, you
might not get the chance to use it. There are also stories of the
dreaded 'Google slap'.&nbsp; Supposedly, if Google believes your ad
and the associated landing pages are of poor quality, it may
significantly lower the ad's position on search engine results, or
even disable the account completely.&nbsp; <a
href="http://www.reflexins.com/googleslap.php" target="_blank">For
more information on the Google Slap, click here</a>.</p>

<p><a href="http://www.blowfishdigital.com/"
target="_blank">Blowfish Digital's</a> Pavel Romanov reckons Google
slap might be a bit of an urban myth: "I've never heard of it. If
the site's poor it'll deliver no traffic, but it won't be shut
down."</p>

<p>Yahoo! gives advertisers a bit more leeway. It will only drop a
key word if the CT rate is low for a significant period of time,
which rarely happens. Of course, unlike Google, your ranking is
much more dependent on what you can afford to pay.</p>

<p>Bing has really stepped up its advertising campaigns recently,
and while it may be currently be less popular than Yahoo! and
Google: it's a new platform. With some serious investment from
Microsoft, it could become a big player over the next few
years.</p>

<p><strong>Which platform is right for me?</strong></p>

<p>To play devil's advocate here, there is a world beyond Google.
Yahoo!'s system definitely allows more control over your money: you
can see how much competitors are bidding, and usually pay less per
click. Not only are key words generally cheaper on Yahoo! and Bing,
but you also have the advantage of using whichever words you want,
not just the ones Google deem 'successful'.</p>

<p>Google, though, has the bonus of rewarding you with a higher
ranking for ads with good CT rates. Google also has the added
benefit of an 80 per cent claim to the market. That's a big plus
when you consider the increased traffic potential.&nbsp; Jolly from
B2Boutique believes Google is the obvious choice for most
businesses: "I use Google Adwords. It's the most used engine, feeds
into a lot of other search sites and syncs nicely with Google
analytics". Romanov agrees, stating: "Google has the most advanced
tools of all three. Bing and Yahoo! can work, but just don't have
the volume".</p>

<p>Jonathan Elliott, MD at <a href="http://www.makeitcheaper.com/"
target="_blank">MakeItCheaper</a><a
href="http://www.makeitcheaper.com/" target="_blank">.com</a> says:
"The question should be, 'Is it worth investing time into Yahoo!
and Bing?' All three engines can work depending on what vertical
you are operating in and what your business model is. More
advertisers will use Google and therefore the clicks will be fought
over more aggressively leading to click prices becoming higher. So,
yes, you could potentially see more 'value' from Bing and Yahoo!
but how valued is your time relative to actual sales volume?"</p>

<p>Of course, if your budget allows, you could consider covering
all your bases: use two or even three platforms.&nbsp; Anna
Wilkinson of <a href="http://www.aclickahead.co.uk/"
target="_blank">aclickahead.com</a> agrees that there's no escaping
Google's reach, but argues that you shouldn't limit yourself to a
single provider: "Generally what works on one engine also works on
the others, so it is good to import the campaigns that are working
well for you from one engine to another."</p>

<p>Google may still rule the market, but Yahoo! and Bing have their
benefits. It all depends on your business, budget, and target
market. It's also worth noting here that there are plans to combine
Bing and Yahoo!'s PPC services in 2011. Will this prove real
competition for Google? Romanov believes it will up the numbers for
Bing but is unlikely to level the playing field. "Even after they
join, they still won't be able to compete."</p>

<p>Quite simply, you may get more clicks for your money with Yahoo!
or Bing, but you can't argue with Google's numbers.</p>
]]></content:encoded></item><item><title>60-second start-up: Learn2lingo</title><link>http://www.smarta.com/blog/2010/8/60-second-start-up-learn2lingo</link><pubDate>Wed, 25 Aug 2010 10:41:35 GMT</pubDate><guid>http://www.smarta.com/blog/2010/8/60-second-start-up-learn2lingo</guid><content:encoded><![CDATA[ 
<p><strong>2.</strong> <strong>What's the business
model?</strong></p>

<p>Students pay for the lessons and we pay the teachers, taking a
small cut per lesson.</p>

<p><strong>3.</strong> <strong>Who are your
competitors?</strong></p>

<p>E-learning is the fastest growing emerging market so it is a
hugely exciting time. There are other companies offering a similar
service but each one has a different approach. We are all fairly
new so it will be interesting to see how things develop.</p>

<p><strong>4.</strong> <strong>What's your USP?</strong></p>

<p>Learn2lingo.com is simple to use. We make it easy for teachers
and students to connect in the online classroom and ensure the
experience within the classroom is smooth and effective.</p>

<p><strong>5.</strong> <strong>How have you funded it so
far?</strong></p>

<p>We received Angel investment through Angel Networks in the
UK.</p>

<p><strong>6.</strong> <strong>What were you doing
before?</strong></p>

<p>I was a science teacher in an urban complex London school.</p>

<p><strong>7.</strong> <strong>Where did the idea come
from?</strong></p>

<p>My housemate, also a teacher, was taking a Spanish evening
course but was so tired after school and kept missing her classes.
I thought 'surely there must be an easier way'. I came up with the
idea that, with live two-way streaming, she could have a lesson
with a Spanish teacher in Spain or South America by webcam in her
own time and the comfort of her own home.</p>

<p><strong>8.</strong> <strong>What's the smartest thing you've
done so far?</strong></p>

<p>Choosing the right people to work with.</p>

<p><strong>9.</strong> <strong>What's the stupidest?</strong></p>

<p>Getting distracted. Learn2lingo.com can work in so many markets
and the challenge is to focus on the right ones.</p>

<p><strong>10.</strong> <strong>If your business was a biscuit,
what type would it be?</strong></p>

<p>A custard cream, it connects two biscuits perfectly together,
just like learn2lingo.com connects the teacher and student
online.</p>

<p><strong>11.</strong> <strong>Which idea are you a bit jealous
of?</strong></p>

<p>There are lots of amazing tech companies doing cool things, I
wouldn't say I'm jealous of them, just inspired by them. It just
shows that lots of things are possible and there are many
incredible people doing them.</p>

<p><strong>12.</strong> <strong>Where are you going to be in 12
months' time?</strong></p>

<p>Travelling to all our learn2lingo.com offices worldwide.</p>

<p>&nbsp;</p>

<p>&nbsp;</p>
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