Clyde Marine Training

Clyde Marine Training is the most successful maritime training provider in the UK. The team train around a half of all merchant navy officers in the UK - some 900 trainees at any one time. The team pride themselves on innovating to keep ahead. They have an in-house technology team to keep things cutting edge, have implemented systems to reduce costs and paper-waste for mail-outs to customers and trainees. They've diversified into equipment and uniforms to meet client needs. Profitability and customer satisfaction levels have consistently increased year on year, while staff turnover levels have shrunk. They also support the community by offering free equipment for schools and various career guidance programmes.

• More than 50% market share
• Innovate to keep ahead of competition
• Exploited a niche very successfully to help build the UK's merchant navy