Car Phone Company
The Car Phone Company is a breath of fresh air. Founders Rob
Williams and Trevor Newman never use jargon, avoid acronyms like
the plague and offer a bespoke training service to make sure that
clients know their hardware (and software) inside out. Twitter is
key to the Car Phone Company's success: it's an incredible sales
generator for the business as well as being a useful customer
support channel. Williams monitors all activity on the network so
that each tweet can be related to a sale, upsale or the resolution
of a customer query. The Car Phone Company is also one of the few
firms in the industry to receive a Royal Warrant from HRH The
Prince of Wales. No wonder turnover is approaching a quarter of a
million within three years.
- A technical firm that uses plain English
- Achieved a rare-as-hen's-teeth Royal Warrant
- Smart use of Twitter for sales as well as marketing
Learn more about Car Phone Company