The Smarta 100 is a celebration of the most resourceful, original, exciting and disruptive small businesses in the UK.

2011
smarta 100 seal
Voting is now closed
Founder name(s):
James and Katie Millman
Company:
JAM
Proposition:
A telephone answering service for small to large businesses

JAM

JAM

Jam has developed the next generation of telephone answering service. Its custom-made back end is hosted in the cloud for total control and scalability. The technology is super-smart too, monitoring call volumes throughout the day, and recording the cost per message captured. In the telephone answering industry, JAM is the grandaddy. Founded in 1977, it was the first firm of its kind in the UK. A recent joint venture sees the firm's technology, Answer.co.uk, launch in the US too. Constant innovation has seen JAM reach this ripe old age: using social media and business networking to boost numbers helped the company through a recession that crippled many of its competitors and, with more joint ventures on the cards in Canada and New Zealand, this smart business should be here for many years to come.

  • Constantly evolving business model to stay ahead in a highly-competitive, fast-moving industry
  • Expansion into markets including the US and Canada
  • Switch to cloud technology slashed overheads and opened up product offering
Learn more about JAM

more like this www.o2.co.uk/sme Natwest RBS Intuit Viking Mishcon de reya
  • Partners & Sponsors
  • Natwest
  • Royal Bank of Scotland
  • intuit
  • Viking Direct
  • Mishcon de reya


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