The Smarta 100 is a celebration of the most resourceful, original, exciting and disruptive small businesses in the UK.

2011
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Founder name(s):
Jamie Waldegrave and Chris Huey
Company:
TipToken
Proposition:
UK-based group-buying website

TipToken

TipToken

Chartered accountant Jamie Waldegrave and Chris Huey started TipToken in 2010. Riding the crest of the group-buying wave, the pair knew that they had to tweak the generic model to survive. To this end, TipToken only takes a small commission on sales, there are no up-front fees, the deals always promote upselling and customer retention and - most importantly for the small businesses it serves - TipToken pays more promptly than any other group-buying service in the UK. From an initial investment of £11,000, the business now pulls in £4,000 every month with margins at 25%. TipToken smashes the cost per acquisition rates of its biggest competitor, Groupon. The US firm's recent IPO filing reveals that the group-buying giant spends £6.60 for every subscriber it adds to the database. In contrast, TipToken spends only 34p. Costs are further reduced by only employing freelancers and interns.

  • Focus on prompt payment to bring in new customers
  • Low cost per subscriber acquisition
  • Accountant founders keep a weather eye on the numbers
Learn more about TipToken

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