Urban Coffee Company
The Urban Coffee Company has brought the traditional cafe
concept bang up to date with a social, digital, hybrid sales model.
You can buy premium coffee through the website, check out the
latest deals and specials on Twitter, talk about your favourite
beans on Facebook, or order you latte through the Urban Coffee
iPhone app. The shops (there are two) stock every conceivable kind
of coffee, including the super-rare kopi luwak coffee, an
Indonesian speciality which passes through the bowels of covet
before brewing. And the Urban Coffee staff are expert at knowing
the right coffee strength, type and extras to keep customers coming
back for more: a designated 'Coffee Connoisseur' researches new
brands and trains employees to make sure they are up-to-date and
educated about the coffee menu. And Urban Coffee also supports the
local entrepreneurial community, purchasing everything from
cupcakes to cleaning products from local suppliers.
- Only coffee shop in Europe to boast an iPhone app
- Great use of social media
- Strong product lines with an emphasis on customer service
Learn more about Urban Coffee Company
