Chartered Institute of Management marketing planning toolMarketing planning tool from the Chartered Institue of Marketing. It guides you through filling in all the different fields needed in your plan.0Create a marketing plan
FreeCRMFree customer relationship management (CRM) software so you can record interaction with your customers and plan how to get more sales and improve customer service.0Create and track sales pipeline
VendioManage a range of online stores (eBay, Amazon, etc) and the stock you list on them from one place, for free.0Create and track sales pipeline
SalesforceHighly-acclaimed CRM software that lets you manage your accounts from any computer with internet access. Prices start from $5 a month (it's USA-based but plenty of UK companies use it).0Create and track sales pipeline
TweetmemeThe famous tweetmeme retweet button, which you can put alongside your website's content to encourage people to tweet it, so drawing in more visitors from Twitter.0Drive traffic to your website
AddthisLets you put a load of social media sharing buttons alongside your website's content to encourage visitors to spread the word for you.0Drive traffic to your website
Lyris email marketing templates10 free email marketing templates and management tools.0E-mail marketing
Bplans email marketing ROI calculatorAn email marketing return-on-investment (ROI) calculator, so you can work out if your efforts are working.0E-mail marketing
MailchimpCreate and send email marketing newsletters to up to 500 subscribers free of charge. Pay in dollars thereafter.0E-mail marketing
Sign-up-toA UK-based email marketing and montoring service. Free for up to 50 subscribers, and starting at £40 per month after that.0E-mail marketing